We began Allan’s CESO assignment with EWEA, the Ethiopian Women Exporters’ Association officially on Monday March 20th,
2017. The introductory meeting was held
in the office behind Hadia Mohammed’s grocery story. Hadia is the president of EWEA. Together with a group of strong women
committed to helping women grow their businesses and export internationally
established EWEA in 2000. Behind this is
the desire to empower, inspire, create opportunity and employment to lift women
and their families out of poverty. The owners of these businesses who are are clients are from the upper middle class segment of Ethiopian society. A positive approach in an environment of
extreme poverty and pockets of affluence.
CESO Regional Reps were anxious to outline how the two weeks would be
set up for the assignment. It was
quickly decided that there would be three full days of workshops Wed, Thurs and
Friday of the following week. CESO would
arrange and pay for a meeting room, coffee breaks and lunch all to be held at
the Washington Hotel (very convenient as this is the hotel where we are
staying). We would aim for a mini Trade
Show on the Friday. Allan will prepare a
SWOT analysis for each business visited and Lydia will put a Power Point
together so each business can present their business to the workshop
participants. The ideal number to attend
would be 20-25. We were ‘turned over’ to
Workaferahu, our coordinator, who is arranging site visits to some 20
businesses of the 60 member organization during the first week, beginning
immediately!
Hadia (Pres EWEA) Belay, (CESO Rep) Lydia and Allan (CESO VA's) Ziad, CESO |
Belay, Hadia, Lydia, Workaferhu (Our Coordination) and Allan |
The phone is the ultimate communication tool for action
here. Everyone seems to have a Smart
Phone. They say even the beggars have a
phone! Phone numbers are more important
than addresses. Texting is convenient because
for us to understand a phone number or even to identify who is calling is so
difficult if not impossible for us. Workaferahu
had prepared an excellent schedule with phone numbers, times of visits, etc for
us. One thing that has amazed us is the
absolute promptness of the clients for the appointed time. You just know when the phone buzzes that it
is exactly the appointed time and they are waiting for us outside the hotel or
in the lobby. Workaferahu is like a
mother. She makes sure we are on site,
then makes sure the next client is picking us up, then checks to see if we are
there. Amazing really. It has worked like clockwork. The
one factor that cannot be controlled is traffic. One funny story is a client came to the hotel
to pick us up but his driver was stuck in traffic. It was decided that we would get a taxi,
preferable a ‘Lucy Taxi’ (they are named after Lucy, the Cradle of Civilization
beginning). Lucy taxis are clean (the
seat belts work and don’t get your clothes filthy) and very reliable. However, the traffic was so jammed that there
were no Lucy’s. After walking several
blocks, our client asked if we would mind travelling with him in a Lada. No problem.
Now that was a trip! Allan and I
were in the back seat with the client. I
don’t think it was our weight that made the back end sound like it wouldn’t get
us there! We managed the trip with lots
of good laughs.
Another funny story was the last client of the day was to
deliver us back to the hotel. We headed
out and after some time began to realize that they did not know their way to
the hotel. We were given a sheet that we
printed out at home which gives the name of the hotel, phone numbers of CESO
reps, etc. So, I gave the list to the
client. The driver stopped beside a
policemen who wasn’t any help. The
client’s phone had no time left on the card.
Fortunately we were able to give them the antique CESO phone and they
were able to phone the hotel to get directions to the hotel.
In a city of 4 million you can imagine what traffic is like! The main streets are four lane, crowded with
a few real stop lights with a mix of donkeys, hand carts, the biggest double
trucks that exist, people selling everything from mops to produce in homemade
bamboo wheel barrows and more. Drivers
have to be aggressive to cut in, cut off, go around broken down busses,
etc. Line ups can be blocks long waiting
for taxis, buses, the train that doesn’t travel very often, etc. Once you manage to get to your turn off point,
you head on to rough side-alley like paths.
Pollution is terrible. Black
clouds of smoke emit from exhaust pipes all around. Some people wisely wear a face mask! In our hotel room on the 5th floor
we have learned to open the door to the hall and have the wind blowing out instead
of the pollution coming in.
Each time we go to a
site visit, I am always amazed at the atmosphere within the business. Many businesses operate in a very confined
space because it is expensive to rent space.
But, as you will see they do such a great job of using the space to
advantage.
Before we move on to specific business sites, a comment
about begging which is something we encounter each time we travel. There are different types of beggars and
different approaches by our drivers to the beggars. For our part, we keep our car windows closed
and do not make eye contact. Personally
the situation that I find most upsetting is all the little boys coming to the
window begging, some not a lot older than our little grandson. Our client yesterday said that the government
must address this because it is a breeding ground for raising boys to a life of
crime and drugs. She mentioned glue
sniffing in particular. So how do our clients and taxi drivers react
to beggars? A few keep small coins for
older beggars. Most speak in the native
tongue and do not give. Beggars are a
symptom of a much bigger underlying problem of no income, so safety security
net, hunger, victims of the drought moving into the city with no means to earn
a living, no place to live. The ‘other
side’ is not pretty! Our clients take a
very positive approach. Through sales,
employment is created and people can live with dignity.
So, we were off to do
two site visit the first afternoon. Over
the next few blogs I want to share with you stories of some of the businesses
we visited. Each is unique in its own
way. Overall, I want to say that I have
never seen such quality cottons and rayon’s and such beautiful leather. The cottons are so soft, all hand woven, the
rayon’s have a sheen that makes me think it is silk. The leather is beyond belief. And the people. They have opened their business and hearts to
us, sharing with us the pride they have in their product, how they have managed
to develop their business, the challenges they have faced and are facing. In all of this I have to say we are so
fortunate to have had this opportunity to be here and be so close to such
wonderful people.
Great description of your visit Lydia. It's almost like we are there with you. Keep up the great work.
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